Interesting to see that complexity in IT systems is getting focus - from Main Street! Peter Doolan of Oracle's keynote presentation at the Oracle Location Intelligence conference was an eye opener and hopeful - as it meant we have a focus from the top - on making things easier.
This will be challenging to IT industry - which doesn't reward fixing previous mess so much as it responds to the enhancement or additional functionality or offering.
http://www.locationintelligence.net/
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